Jobs Description:

Airport ground staff play a vital role in ensuring smooth airport operations.

1. Passenger Check-in and Boarding
   Ground staff check passengers in for their flights. They verify travel documents, issue boarding passes, and direct passengers to security checkpoints.
2. Baggage Handling
   The ground staff handles passenger baggage from check-in to baggage claim. They weigh bags, attach baggage tags, and load bags onto the aircraft.
3. Customer Service and Information
   They also assist passengers with special needs, such as elderly passengers, families with children, or passengers with disabilities. Ground staff handle passenger complaints and resolve issues promptly.
4. Gate Management
   They coordinate with flight crews, monitor passenger flow, and ensure on-time departures. They also handle gate changes and communicate flight status updates to passengers.

List the key tasks that the ground staff member will perform. This should include a detailed breakdown of daily activities, such as assisting passengers, handling baggage, and managing gates. Clear expectations and performance indicators should be provided to help candidates understand what success looks like in the role.

1. To prepare the executive lounge for service by completing the tasks specified on the opening/closing duties report.
2. To welcome and register customers into the executive lounge, processing entry cards and taking payment if required.
3. To continuously liaise with the CSS to maintain required stock levels at all times and ensure that the correct equipment is in place for the shift.
4. To ensure all food and beverage items are continuously stocked and available for all customers at all times.
5. To ensure that the correct cleaning is carried out on a daily/weekly basis.
6. To complete daily reports and administration duties.
7. To report any loss/breakages or shortages in equipment as well as any dangerous, damaged, or faulty equipment and accidents that may occur.

Jobs Description:

• Greet and direct customers
• Provide accurate information (e.g. product features, pricing, and after-sales services)
• Answer customers’ questions about specific products/services
• Conduct price and feature comparisons to facilitate purchasing
• Cross-sell products
• Ensure racks are fully stocked
• Manage returns of merchandise
• Coordinate with the Retail Sales Representatives team to provide excellent customer service (especially during peak times)

1. Greeting clients, visitors, and staff professionally and courteously, and efficiently managing check-ins.
2. Managing a multi-line phone system to answer and redirect calls promptly while maintaining professionalism.
3. Coordinating conference room bookings and ensuring meeting spaces are prepared and well-equipped for use.
4. Handling mail and deliveries, including sorting, distributing, and scheduling courier pickups as needed.
5. Maintaining a clean and organized reception area that reflects the company’s commitment to high standards.
6. Assisting with administrative tasks such as filing, data entry, and preparing documents or reports for meetings.
7. Monitoring and ordering office supplies with the facilities or procurement team.

The purpose of Supervisor is to ensure the smooth and efficient running of operations at an airport. This involves overseeing the day-to-day running of the airport, managing staff, dealing with passenger queries and complaints, monitoring the airfield, and ensuring that all safety and security regulations are followed. The Airport Operations Supervisor is also responsible for liaising with other stakeholders such as airlines, suppliers, and government agencies to ensure the airport runs effectively. They must also work closely with their team to ensure that all operational goals are achieved.

Assist in developing emergency response plans, and respond to emergency situations.
Monitor airport operations, including traffic flow, baggage handling, and cargo operations.

Food and beverage assistant
Set up tables and marquees
Greet guests and direct them to tables
Take orders and provide menus
Deliver food from the kitchen to guests
Assist chefs with preparationEnter Job Description...

Food and beverage server
Take and relay orders
Serve food and drinks to guests
Check on guest satisfaction
Handle complaints and concerns
Provide product knowledge

Housekeeper responsibilities

Cleaning: Dust, vacuum, mop, and clean windows
Sanitizing: Clean and disinfect surfaces and equipment
Laundry: Wash, dry, iron, and fold linens
Stocking: Replenish toiletries, towels, and other supplies

Responding: Respond to customer complaints and inquiries

Loader responsibilities
Loading: Load packaged shipments onto trucks
Unloading: Unload incoming shipments from trucks
Inventory: Log inventory and record changes to shipments
Maintenance: Perform general warehouse maintenance

To be successful as a ramp agent you must work diligently to ensure that aircraft are ready for their flights by providing efficient ground support services and effectively operating specialist ground servicing and support equipment, such as aircraft stair units, baggage carts, belt loaders, and baggage tugs.

Ramp Agent Responsibilities:

• Guiding aircraft to and from gates and backing them up for take-off.
• Parking arriving and departing aircraft.
• Placing chocks and cones around aircraft.
• Loading and unloading arriving and departing aircraft cargo, baggage, and mail onto carts and/or dollies.
• Providing special handling of baggage, cargo, and mail, as required.
• Collecting, loading, and unloading live animals and dangerous goods on and off aircraft, when necessary.
• Delivering passenger baggage to the claim area and unloading baggage onto the conveyor system.
• Performing cabin maintenance and cleaning services, including restocking the aircraft.
• Operating ground support equipment, including aircraft stair units, container loaders, aircraft ground power units, water/lavatory service trucks, aircraft de-icing units, cargo dollies, and passenger vans, when necessary.
• Strong teamwork and communication skills.
• Great physical fitness and strength.

Security Officer Job Responsibilities: Job responsibilities are important to include in your security officer job description. Ensure the alertness and judgment skills of the potential candidates by including these key duties:-

• Presents losses and damage by reporting irregularities and informs violators of policy and procedures.
• Secures premises and personnel by patrolling property, and monitoring surveillance equipment, and access points.
• Investigates security breaches, incidents, and other alarming behavior.
• Controls traffic by directing drivers.
• Completes reports by recording observations, information, occurrences, and surveillance activities.
• Interviews witnesses and obtains signatures as needed.
• Maintains environment by monitoring and setting building and equipment controls.
• Maintains the organization’s stability and reputation by complying with legal requirements.
• Ensures equipment operation by completing preventive maintenance requirements.
• Contributes to team effort by accomplishing related results as needed.

Inside the airport terminal

• Checking passengers in for flights
• Re-routing or re-booking passengers whose flights have been canceled or delayed
• Assisting disabled passengers or those traveling with young children
• Giving passengers up-to-date information on flights
• Assisting passengers with all inquiries, including lost or delayed baggage
• Assisting staff in carrying out security checks as and when the situation arises
• Delivering high levels of customer service to passengers and those traveling through the airport.

Outside the airport terminal

• Handling all the loading and unloading of passenger bags from the aircraft
• Helping direct passengers onto and off the aircraft
• Directing landed aircraft to taxi spots
• Providing services such as steps from the aircraft for passengers and crew to disembark the aircraft

Airport Cargo Jobs for Freshers
• Ensure the on-time collection and delivery of shipments.
• Ensure that shipments are scanned at relevant destination points to ensure proper tracking.
• Ensure that all relevant paperwork for each shipment is completed and attached where required.
• Prepare international shipments for customs by ensuring proper tariffs are completed and attached.
• Decide on shipping methods and routes for cargo.
• Advise clients regarding payment options for cargo and assist with cargo booking inquiries.
• Prepare all required bills for landing and any other documents as required.
• Record cargo information such as size, weight, and dimensions.
• Assist with the tracking of lost or missing shipments.
• Estimate and negotiate shipping rates or postal rates with clients and suppliers.

Jobs for Fresher and 12th Pass
Eligibility Criteria: 10+2 & above from recognized board

Job Description
Post Name:- Air Ticketing Executive

The purpose of an airline ticket agent is to provide customers with information about airline services, assist with ticket purchases and reservations, check passengers in for flights, and provide general customer service. This role involves handling all aspects of customer ticketing, from initial inquiries and reservations to issuing tickets and boarding passes. The ticket agent must be knowledgeable about the airline's routes, fares, and services, as well as any restrictions that apply to flights. They must also be able to handle customer complaints professionally and courteously.

Airline Ticket Agent Duties

• Deal with customer inquiries and reservations, both in person and over the phone
• Provide customers with information regarding flight schedules, fares, and connections
• Issue tickets, boarding passes, and other travel documents
• Help passengers with check-in procedures, baggage handling, and special needs
• Assist customers with problems that may arise during travel
• Process ticket changes and refunds
• Assist in other duties such as scheduling flights and handling customer complaints
• Airline Ticket Agent Requirements
• Excellent customer service skills
• Good communication and interpersonal skills
• Able to work under pressure
• Good numeracy and literacy skills