To be successful as a ramp agent you must work diligently to ensure that aircraft are ready for their flights by providing efficient ground support services and effectively operating specialist ground servicing and support equipment, such as aircraft stair units, baggage carts, belt loaders, and baggage tugs.
Ramp Agent Responsibilities:
- Guiding aircraft to and from gates and backing them up for take-off.
- Parking arriving and departing aircraft.
- Placing chocks and cones around aircraft.
- Loading and unloading arriving and departing aircraft cargo, baggage, and mail onto carts and/or dollies.
- Providing special handling of baggage, cargo, and mail, as required.
- Collecting, loading, and unloading live animals and dangerous goods on and off aircraft, when necessary.
- Delivering passenger baggage to the claim area and unloading baggage onto the conveyor system.
- Performing cabin maintenance and cleaning services, including restocking the aircraft.
- Operating ground support equipment, including aircraft stair units, container loaders, aircraft ground power units, water/lavatory service trucks, aircraft de-icing units, cargo dollies, and passenger vans, when necessary.
- Strong teamwork and communication skills.
- Great physical fitness and strength.