Minimum 12th Pass or equivalent. Additionally, good communication skills and the ability to work in a fast-paced environment.

Ground staff responsibilities may include:

• Assisting passengers during check-in and boarding processes
• Handling baggage and cargo
• Ensuring the safety and security of passengers and aircraft
• Providing information and assistance to passengers
• Coordinating with other airport personnel to ensure efficient operations
• Responding to customer inquiries and resolving issues

Candidates are not required to have any experience in this field, but entry-level positions are often available for those with the right skills and attitude.

Ground staff members typically work in shifts that cover the operational hours of the airport. You may have to work in rotational shifts as per the airport’s needs.

With experience and additional training, individuals may advance to supervisory or managerial positions in Ground Operations, Customer Service, Duty Officer, or other departments within the airline.

Interested candidates can submit their applications online and are required to complete an examination before the interview process as part of the selection procedure.

We seek individuals who possess strong interpersonal skills, a service-oriented mindset, adaptability, and a commitment to safety and efficiency.

Candidates should have the ability to work well in a team environment and remain composed under pressure.

While the physical demands of ground staff positions may vary, candidates should be capable of standing for extended periods, lifting and handling baggage, and operating in confined spaces.

Some roles may involve outdoor work in various weather conditions, so a reasonable level of physical fitness is an advantage.

Airports typically consist of several sectors or areas, each playing a different function:

Retail Outlet: Customers visiting the airport often stop at retail outlets present within the terminal to purchase items they need or want, with assistance provided by the staff within those outlets.

VIP lounges: Assisting members of lounges which are reserved for VIPs only.

Food Court: Working at a food court in an airport involves different tasks related to food preparation, customer service, and cleanliness.

Cargo Facilities: cargo facilities at airports play an important role in the global supply chain, boosting the activity of goods and freight by air transport.

And, many more.

Different job profiles are present within the airport:

Airport Staff: Employees who directly work at airport authority and management. These profiles are named Airport Managers, Operations Coordinators, Customer Service and Administrative staff.

Security Personnel: Security Officers are responsible for the safety and security of the airport as well as passengers.

Ground Handling Agents: Workers who are responsible for services such as baggage handling, aircraft cleaning, catering, fueling, etc.

Customs and Immigration Officers: These officials are responsible for processing arriving and departing passengers, inspecting luggage, and immigration regulations.

there are Airline Staff, Air Traffic Controllers, and Emergency Response Personnel as well.