Airport Ground staff

Title: Airport Ground Staff (CSA)

Inside the airport terminal:

• Checking passengers in for flights
• Re-routing or re-booking passengers whose flights have been canceled or delayed
• Assisting disabled passengers or those traveling with young children
• Giving passengers up-to-date information on flights
• Assisting passengers with all inquiries, including lost or delayed baggage
• Assisting staff in carrying out security checks as and when the situation arises
• Delivering high levels of customer service to passengers and those traveling through the airport